Bf89 treats your personal data with the utmost importance. This Privacy Policy details how your information is collected, used, and kept secure.
Every transaction and piece of personal data on bf89 is protected with the highest level of security. Our data protection practices meet international standards.
All your data and transactions are secured with 256-bit SSL/TLS encryption. No third party can read or intercept your information.
Your personal data is stored on secure servers. Regular backups and security audits ensure your information remains protected.
Bf89 never sells or unauthorizedly shares your personal data with third parties. Information is only disclosed when required by law.
Your identity information is used solely for KYC verification and legal requirements. Full identity details are never used in internal analytics.
You can opt out of bf89 marketing messages or notifications at any time. You have full control over your communication preferences.
You may request deletion of your personal data at any time. Requests are processed within 48 hours of receipt.
Our support team is always available to help with any questions regarding our Privacy Policy.
View FAQImportant: By using the bf89.pro website or mobile app, you agree to this Privacy Policy. Please read the full policy carefully.
Welcome to the Privacy Policy of bf89 (hereinafter referred to as "we", "bf89", or the "platform"). This policy explains how we collect, use, store, and protect your personal information.
This Privacy Policy applies to all services provided through the bf89.pro website and its mobile application. By registering, logging in, or using any part of the platform, you are considered to have consented to this Privacy Policy.
We manage your data in compliance with applicable data protection laws in Bangladesh and international standards. Protecting your privacy is one of our core responsibilities. Your personal data is never sold to third parties on bf89.
This Privacy Policy applies solely to the operations of bf89.pro. Any other website or service operates under its own separate privacy policy, and bf89 is not responsible for those.
Bf89 only collects information that is truly necessary. We do not gather unnecessary or excessive data. A detailed breakdown of the types of information we collect is provided below:
We never collect your full mobile banking PIN or password. Please do not share this information with bf89 under any circumstances.
Bf89 uses collected data only for specific, defined purposes. We never use your information for any unauthorized activity. The primary purposes are outlined below:
| Purpose | Data Used | Basis |
|---|---|---|
| Account Management | Name, mobile number, and identification details | Contractual |
| KYC Verification | NID, Selfie & Address | Legal Obligation |
| Payment Processing | Mobile Banking Number, Transaction Data | Contractual |
| Security and Fraud Prevention | IP Address, Device Info & Logs | Legitimate Interest |
| Customer Service | Contact Details, Issue Description | Contractual |
| Marketing & Promotions | Mobile Number, Preference Data | Consent |
| Service Improvement | Usage patterns, statistics (anonymised) | Legitimate Interest |
Your consent is required for marketing communications. You may withdraw this consent at any time without affecting any other services.
Bf89 uses cookies to ensure the platform runs smoothly. Cookies are small text files stored in your browser that help improve your experience. We use three types of cookies:
| Cookie Type | Purpose | Duration | Can it be turned off? |
|---|---|---|---|
| Login Sessions, Security, Platform Activity | Upon Session End | No (required) | |
| Understanding usage patterns, service improvement | 12 Months | Yes | |
| Showing relevant promotions | 6 Months | Yes |
You can disable non-essential cookies through your browser settings. Note that disabling certain cookies may limit some platform features. Analytics and marketing cookies are entirely optional.
The cookie policy applies equally to the mobile app. You can update your tracking preferences from within the app settings.
Bf89 uses multiple layers of security to protect your data. Our security team operates 24/7 and responds swiftly to any threats.
All communication between your browser or app and our servers is encrypted using TLS 1.3 protocol.
Sensitive data stored on our servers is protected with AES-256 encryption. Passwords are never stored in plain text.
Mobile OTP verification is required when logging in and making significant account changes.
Regular penetration testing and vulnerability assessments are conducted by third-party security specialists.
Only authorized staff may access data required for their specific role. All access is logged.
In the event of a data breach, affected users will be notified within 72 hours and prompt remedial action will be taken.
You have several important rights regarding your personal data on bf89. We respect these rights and process your requests promptly.
You can find out what data bf89 holds about you at any time. Contact support and you will be informed within 7 business days.
If any of your information is inaccurate, you may request a correction. Submitting valid proof will result in a prompt update.
After closing your account, you may request deletion of your personal data. It will be completed within 48 hours, unless retention is required by law.
In certain circumstances, you may request that the processing of your information be restricted, particularly during the resolution of a dispute.
You can receive your data in a structured, standard format, making it easy to transfer elsewhere.
You may object to marketing communications or the use of your data for specific purposes. The objection takes effect immediately upon receipt.
Bf89 does not retain your data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligation |
| Transaction History | 7 Years | Financial Regulations |
| KYC Documents | 5 years after account closure | Regulatory Requirement |
| Gaming Logs | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Improvement |
| Marketing Preferences | Until Consent Is Withdrawn | Consent-Based |
| Technical Logs | 90 Days | Security Monitoring |
Once the specified retention period expires, your data is automatically deleted or anonymised so that you can no longer be identified.
Bf89 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.
If you suspect a minor is using bf89, please notify our support team immediately. We will take prompt action.
Bf89 may update this Privacy Policy from time to time. For significant changes, we will notify you in advance. Continuing to use the platform after an updated policy is published constitutes your acceptance of the new terms.
With each update, the "Last Updated" date at the top of the page will be revised. We recommend that you check this page regularly.
Last Updated: January 2026. Previous versions are available upon request.
For any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact us:
[email protected] — Use the subject line "Privacy Request" for any privacy-related inquiries. You will receive a response within 48 hours.
Bf89 offers 24/7 live chat support in Bengali via the app or website. It's the fastest way to get immediate help.
For general inquiries, visit our FAQ Section View. For more details About Us Visit the page.